Roon Doctor Terms of Service

Last Updated: November 16, 2025

Please read these Terms of Service and the Roon Doctor Privacy Policy (together, the “Terms”) carefully. By accessing, browsing, or using the Services (as defined below), or by clicking to accept or agree to the Terms, you (1) acknowledge that you have read and understood these Terms, (2) represent and warrant that you meet all eligibility requirements, and (3) agree to be bound by these Terms. If you are using the Services on behalf of an entity, you represent that you have authority to bind that entity. If you do not accept these Terms, do not use the Services.

We may provide different or additional notices of our terms for certain offerings, experiences, or services, in which case those notices will supplement or replace the disclosures in this Terms of Service.

Acceptance of the Terms

These Terms are entered into by and between you and CareSpace Health Inc. (“Roon,” “we,” “us,” or “our”). Roon Doctor is a movement of physicians dedicated to creating a community space for experts in the medical community to share knowledge with each other. These Terms govern your access to and use of our Roon Doctor web app or mobile app (collectively, the “Platform” or “Services”), including content such as information, text, graphics, photos, videos, or other materials (“Content”).

BY AGREEING TO THESE TERMS, EXCEPT WHERE YOU EXERCISE YOUR RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED BELOW OR TO THE EXTENT PROHIBITED BY LAW, DISPUTES BETWEEN YOU AND ROON WILL BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, ANY OTHER KIND OF REPRESENTATIVE PROCEEDING, OR BY JURY TRIAL.

Eligibility; User Restrictions

You must be a U.S.-licensed healthcare physician (M.D. or D.O.) in good standing and must have an active National Provider Identifier or approved institutional credential to use the Services. By using the Services, you confirm that you are legally eligible to do so and that your use complies with all applicable laws.

You represent and warrant that:

You are physically located in the United States and currently hold an active, unrestricted medical license in at least one U.S. state or territory;
All credential and identity information you provide is accurate, complete, and current;
You will promptly notify Roon of any change to your license status, board certification, or employment; and
You consent to license and identity verification, including through third-party primary-source services.

Verification or “Verified” badges indicate only that Roon has completed a credential check; they do not constitute an endorsement of clinical competence, specialty expertise, or quality of care. Roon may grant, deny, or revoke verification or access at its sole discretion for any reason, including loss of licensure or non-compliance with these Terms.

Privacy Policy

Your use of the Services is subject to our Roon Doctor Privacy Policy, which is located at [link to Roon Doctor Privacy Policy].

Changes to the Terms

We reserve the right to modify these Terms at any time. We will update the “Last Updated” date at the top of this page. Your continued use of the Services constitutes acceptance of the updated Terms.

Account Registration

To access certain features, you may need to register and create an account. You are responsible for keeping your account credentials secure and for any activity that occurs under your account.

Changing Fees and Charges

Services are currently free. We reserve the right to introduce or change fees at any time

Cancellations by Roon

We may suspend or terminate your access to the Services at any time, with or without cause. We may modify or discontinue any part of the Services without notice.

Intellectual Property

We retain all rights, title, and interest in the Services, including all content, technology, logos, and materials. You may not reproduce, distribute, or exploit any Content without our prior written consent.

DMCA and Copyright Infringement

We respect intellectual property rights and comply with the DMCA. We reserve the right to remove allegedly infringing content and terminate repeat infringers.

AI Features and Model Training

We may use artificial intelligence (“AI”) tools or systems to analyze, process, or generate aggregated data, summaries, insights, or other derivative materials based on User Content and to rank such User Content. We may also use such AI-generated content, data, or output to operate, maintain, enhance, and improve our products, services, and AI models. Roon shall own all rights, title, and interest in and to any such AI-generated content, data, or output, including all associated intellectual property rights.

All AI-generated content or output is provided “as is” and without any warranties of any kind, whether express, implied, statutory, or otherwise. Roon expressly disclaims all warranties, including any implied warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement, with respect to any AI-generated content or output. Roon does not guarantee that any AI-generated content or output will be error-free, accurate, or suitable for any specific use. To the maximum extent permitted by law, Roon shall not be liable for any losses, damages, or claims arising out of or relating to any use of, reliance on, or inability to use any AI-generated content or output, regardless of the form of action or theory of liability.

You may opt out of identifiable data being used for model-training by emailing privacy@roon.care with subject “Opt Out – Model Training.” AI outputs may be inaccurate or incomplete; they are informational only.

Availability of the Services

We strive to provide high-quality services but cannot guarantee uninterrupted access. Services may be unavailable due to maintenance or unforeseen issues.

Third Party Materials and Content

We may include content, links, or services from third parties. We are not responsible for the content or practices of third-party sites.

Community Rules and User Content

Our Services may allow you and other users to post or share content, including through “Roon Rounds” which is a feature that hosts curated, medically vetted, multi-perspective discussions authored by licensed healthcare professionals on clinical topics (collectively, “User Content”). If you post or share any User Content, you hereby irrevocably assign to Roon all right, title and interest worldwide in and to such User Content, including all copyrights, patents, trademarks, trade secrets, and other intellectual property rights therein. Additionally, you hereby grant to Roon a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully paid, and sublicensable (through multiple tiers) license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and exploit any name, voice, image, personality, or other likeness provided in connection with your User Content in all media formats and channels now known or later developed, without compensation to you or any third party. You hereby irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding User Content that you may have under any applicable law or under any legal theory. User Content is information, not diagnostic or prescriptive. You agree to engage in respectful, evidence-based dialogue.

You agree not to:

Use any User Content or the Services to make patient care decisions
Use the Services for any commercial or revenue-generating activity without our written consent
Impersonate any person or entity, or misrepresent your current or former affiliation with a medical profession
Harvest, scrape, crawl, or otherwise extract data without written consent Interfere with or disrupt the Platform
Use any information, analytics, or content from the Services to develop, benchmark, or train a competing product or service
Circumvent security or technical restrictions
Harass, threaten, or abuse others
Post false, defamatory, or infringing content
Share any identifiable patient information, including, but not limited to confidential or protected health information
Post sexually explicit, illegal, or exploitative material
Infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party
Send, distribute, or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes
Violate any applicable medical, privacy, or professional regulation (including HIPAA, TCPA, Stark, or Anti-Kickback laws)
Violate any professional, institutional, and federal/state medical laws and regulations
Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms
Reproduce or misattribute User Content without appropriate credit

We do not undertake to review all User Content, and we expressly disclaim any duty or obligation to undertake any monitoring or review of any User Content. Although we have no obligation to screen, edit, or monitor User Content, we may:

Delete or remove User Content or refuse to post any User Content at any time and for any reason with or without notice, including without limitation for any violations of applicable law or these Terms;
Terminate or suspend your access to all or part of our Services if your User Content is reasonably likely, in our sole determination, to violate applicable law or these Terms;
Take any action with respect to your User Content that is necessary or appropriate, in Roon’s sole discretion, to ensure compliance with applicable law and these Terms or to protect any third-party rights, including third-party intellectual property and privacy rights (e.g., providing information to copyright owners in furtherance of Digital Millennium Copyright Act (“DMCA”) takedown requests); and
Cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through our Services.

Enforcement of this Section is solely at Roon’s discretion, and failure to enforce this section in some instances does not constitute a waiver of our right to enforce it in other instances.

All users must act professionally and respectfully, cite evidence where feasible, and disclose financial or institutional relationships when discussing products or therapeutics. No undisclosed promotional, lead-generation, or compensated endorsement content is permitted.

Disclaimer of Warranties

Services are provided “as is” without warranty. We disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy, and non-infringement.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROON AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES. ROON’S TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO ROON IN THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $500.

Any claim or cause of action must be filed within one (1) year after it arose or is permanently barred.

Indemnification

You agree to defend, indemnify, and hold harmless Roon, its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, liabilities, losses, or expenses (including attorneys’ fees) arising from:

your use of or access to the Services;
your User Content;
your patient care decisions; or
your violation of these Terms or of any law, regulation, or third-party right.

Roon reserves the right to assume exclusive defense and control of any matter subject to indemnification.

Governing Law

These Terms are governed by the laws of New York. Subject to arbitration, the exclusive venue for any action shall be the state or federal courts located in New York County, New York.

Mandatory Arbitration and Class Action Waiver

Before filing any formal claim, you and Roon agree to attempt to resolve the dispute informally for at least 60 days after one party provides written notice to the other at legal@roon.care.

If unresolved, disputes must be submitted to the American Arbitration Association under its Commercial Rules and resolved through binding arbitration in New York. YOU AND ROON AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU AND ROON ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION.

You may opt out of arbitration within 30 days of accepting these Terms by emailing legal@roon.care with subject “Arbitration Opt-Out.”

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

Entire Agreement

These Terms constitute the entire agreement between you and Roon.

Force Majeure

We are not responsible for failure to fulfill obligations due to causes beyond our control.

Assignment

You may not assign these Terms. We may assign our rights without restriction.

Waiver

Failure to enforce a provision does not waive our right to enforce it later.

Release

You release Roon and its affiliates from claims related to your use of the Services. If you are a California resident, you waive Section 1542 of the California Civil Code.

Contact

For questions or support, email: support@roon.care.